Return Policy

Refund Policy

At Racket Audio, we take pride in offering premium digital drum samples designed to elevate your music production. Because our products are delivered electronically, our refund and return policy is slightly different from that of physical goods.

Digital Product Sales Are Final

All of our products are delivered via digital download. As such, all sales are final once your purchase is complete. We do not offer refunds or exchanges after the product has been downloaded. If you run into any issues, we’re here to help—just reach out to us at info@racketaudio.com.

Download Issues or File Errors

If your download is incomplete, corrupted, or otherwise unusable, let us know within 7 days of your purchase by emailing info@racketaudio.com. We’ll work with you to ensure you receive a fully functional product.

Unauthorized Transactions

If you suspect that a purchase was made without your permission, please contact us as soon as possible at info@racketaudio.com. We may need additional details to verify and investigate the claim.

Questions or Support?

For any other inquiries, feel free to get in touch with us at info@racketaudio.com. We're always happy to assist.